AI and Data Use Policy

AI is used to organize evidence, compare evidence against a baseline, identify patterns, prepare analysis, and draft deliverables.

AI does not decide what the evidence means. Kirsten Alburg reviews and approves significant Diagnostic and Pulse findings before delivery.

Unless you explicitly authorize it in writing, Customer Confidential Information and Customer Data are not used to train general-purpose AI models.

Clarity Harbor distinguishes customer-specific confidential information from aggregated or de-identified insights used to improve the methodology and to build generalized adoption benchmarks.

Customer-specific confidential information is not exposed in any aggregated output, and information is described as de-identified only where the actual technical process meets the applicable standard.

Where the available evidence does not support a conclusion, the deliverable says so rather than filling the gap. Findings carry an explicit confidence level.