Clarity Outcome Review™
Did the change work?
A focused follow-up that asks one important question. The Outcome Review compares the baseline agreed in your Clarity Adoption Diagnostic™ with the evidence available after your team implemented the recommended change.
$1,750 · Fixed scope · Primarily async
Available to teams that have completed a Clarity Adoption Diagnostic™. Optional — the Measurement Plan is already part of the Diagnostic.
What the review examines
Six questions, answered against the evidence available to you.
Implementation
Was the recommended change implemented — yes, partially, or not yet?
Outcome
What happened to the selected adoption metric?
Supporting evidence
What happened to the supporting indicators?
User experience
What did users say or do differently?
Interpretation
What does the available evidence suggest?
Next priority
What deserves attention now?
The Outcome Review is not a guarantee of success. It is a structured way to learn from what actually happened.
Where it fits
01 — Diagnostic
The diagnosis, prioritized recommendations, Success Hypothesis, and Measurement Plan.
See the Diagnostic02 — Outcome Review
One focused post-implementation assessment of what the evidence suggests happened.
03 — Pulse
Ongoing outside monitoring and prioritization for teams that want continued support.
See Pulse tiersNo client is required to purchase all three. Most teams take the Diagnostic and implement on their own.
What this is not
- Not ongoing consulting
- Not implementation support
- Not unlimited access
- Not project management
- Not weekly meetings
- Not embedded support
- Not a guarantee that the change worked
What you provide
- Which recommendation you implemented, and how fully
- The metric or evidence identified in your Measurement Plan
- Any user feedback, support themes, or observations from the period
If the recommendation wasn't implemented, that's useful information too. The review can distinguish between implemented, partially implemented, and not yet implemented.
Adoption improvement is a learning process, not a one-time report.
- Baseline
- Diagnose
- Prioritize
- Hypothesize
- Implement
- Measure
- Learn
- Next priority
Clarity Harbor diagnoses, prioritizes, and defines the measure. Your team implements. The evidence decides what happens next.
Ready to find out what happened?
Fixed scope. Async. Focused on the original Diagnostic recommendation.
Request an Outcome Review — $1,750After the Outcome Review
The Review tells you whether the change did what the hypothesis expected. Where it goes next depends on what the evidence showed — not on a subscription target.
Stop here
If the change worked and the next step is clear enough to handle internally, there is nothing further to buy. Most engagements end here.
Assess another moment
If the Review surfaced a different adoption question, a Clarity Snapshot™ can assess that single moment on its own.
Learn moreClarity Harbor Pulse™
If adoption keeps shifting and new evidence keeps arriving, recurring interpretation may be worth the cost. If it isn't, we'll tell you.
Learn more